FAQs

All Questions

Most Popular Questions

The packages we ship internationally are subject to duties and taxes. We are not responsible for these fees once the package has been accepted into your country.
If you reject the package because you’re unwilling to pay the fees, we will not provide any form of refund or compensation for the inconvenience. We will have to legally take on the fees of the rejected package, and then customs will destroy or return the package. We ask that our international customers become familiar with their country’s duties and taxes policies, so that we can achieve the best delivery experience.
Duties and taxes vary between countries. They mostly depend on where the package is coming and what’s inside it. You (or the recipient of the products, if different) will be the importer for all international deliveries of the products. Before placing an order, it’s your responsibility to check that any products ordered comply with state and federal government import regulations, and that there are no local requirements or restrictions which may affect your goods. If your order gets stuck in customs, the recipient needs to contact their local customs office and pay any additional charges or taxes to release the goods. Pakshwe cannot do this on your behalf.

The carrier is distributing your package now. Please wait in patience or check with local post offices or the carrier in the destination country.

1. Contact information of the local post office in some countries:

CountryContact
Russian Federation(+7 495) 744 55 44
Mexico(+52 55) 53 85 09 67
United Arab Emirates(+971) 600599999
Saudi Arabia(+966) 920001144
Italy803160 (green line for land-line telephones)
Brazil0800 725 0100
Ukraine(+380 44) 235 33 81
Spain902197197
Poland(+4822) 548 15 06
France0969 391 391(Chronopost); 0825 878 888(Coliposte)
Chile600 950 2020; 562956 0303
Turkey(+90 212) 337 10 30
America(+1 800) 222 1811

2. Information of the carrier in the destination country, you may check the tracking number through https://17track.net/. And then click the highlighted place to visit their official wesite, where you will be able to find their contact information.

Refunds will be made within 1-2 working days from the date of cancellation of order or from the date of receipt of your returned product.

Please see our Returns & Exchanges for full details.

Please allow 1-3 working days for processing your order before shipment(weekends and holidays not included).
You will be notified with an email once your order has been shipped. Each order should have an associated tracking number (or more if your order is shipped separately).
Pakshwe is unable to control delivery speed of the carrier. Different countries have different delivery time.
For the estimated delivery time, you may check it on our Shipping & Delivery page.
More tracking info can be found under “My Orders” or Track Order page.

We ship our products worldwide (60+ international hot countries), you can check if your country is included and how much it cost in shipping info page. Another way is adding your favorite products to your shopping cart, when you get to checkout, enter your shipping address and our system will show you all of the shipping options available for you to choose.

PayPal will notify you via email when the refund has been processed. This usually takes 1-2 days. If you made the payment using a debit or credit card as your PayPal funding method, it may take an additional 3-4 business days before the refund shows up in your bank account or on your credit card statement.

We do sell wholesale, so if you wish to sell our products in your shop, please contact us for more information.
We are good at PCB design, producing custom products with or without a logo of your choice.
Please contact us if you have a request for large quantities, products with logo, or any other special request we can help you with.

We are unable to change the shipping addresses for parcels once the order has been placed. Please note that any changes you make to your account after placing an order will not take effect immediately and won’t apply to orders already placed.

Your shipping address does not have to match your billing address; you can choose where you’d like to have you order delivered i.e. home, work, or a family member’s address.

Please see our cancellation policy for full details.

Ordering & Payment

The packages we ship internationally are subject to duties and taxes. We are not responsible for these fees once the package has been accepted into your country.
If you reject the package because you’re unwilling to pay the fees, we will not provide any form of refund or compensation for the inconvenience. We will have to legally take on the fees of the rejected package, and then customs will destroy or return the package. We ask that our international customers become familiar with their country’s duties and taxes policies, so that we can achieve the best delivery experience.
Duties and taxes vary between countries. They mostly depend on where the package is coming and what’s inside it. You (or the recipient of the products, if different) will be the importer for all international deliveries of the products. Before placing an order, it’s your responsibility to check that any products ordered comply with state and federal government import regulations, and that there are no local requirements or restrictions which may affect your goods. If your order gets stuck in customs, the recipient needs to contact their local customs office and pay any additional charges or taxes to release the goods. Pakshwe cannot do this on your behalf.

Please see our cancellation policy for full details.

We do sell wholesale, so if you wish to sell our products in your shop, please contact us for more information.
We are good at PCB design, producing custom products with or without a logo of your choice.
Please contact us if you have a request for large quantities, products with logo, or any other special request we can help you with.

Shipping

The carrier is distributing your package now. Please wait in patience or check with local post offices or the carrier in the destination country.

1. Contact information of the local post office in some countries:

CountryContact
Russian Federation(+7 495) 744 55 44
Mexico(+52 55) 53 85 09 67
United Arab Emirates(+971) 600599999
Saudi Arabia(+966) 920001144
Italy803160 (green line for land-line telephones)
Brazil0800 725 0100
Ukraine(+380 44) 235 33 81
Spain902197197
Poland(+4822) 548 15 06
France0969 391 391(Chronopost); 0825 878 888(Coliposte)
Chile600 950 2020; 562956 0303
Turkey(+90 212) 337 10 30
America(+1 800) 222 1811

2. Information of the carrier in the destination country, you may check the tracking number through https://17track.net/. And then click the highlighted place to visit their official wesite, where you will be able to find their contact information.

We ship our products worldwide (60+ international hot countries), you can check if your country is included and how much it cost in shipping info page. Another way is adding your favorite products to your shopping cart, when you get to checkout, enter your shipping address and our system will show you all of the shipping options available for you to choose.

We are unable to change the shipping addresses for parcels once the order has been placed. Please note that any changes you make to your account after placing an order will not take effect immediately and won’t apply to orders already placed.

Your shipping address does not have to match your billing address; you can choose where you’d like to have you order delivered i.e. home, work, or a family member’s address.

Return & Refund

Please see our Returns & Exchanges for full details.

PayPal will notify you via email when the refund has been processed. This usually takes 1-2 days. If you made the payment using a debit or credit card as your PayPal funding method, it may take an additional 3-4 business days before the refund shows up in your bank account or on your credit card statement.

Receivers

  • Step 1: Purchase a compatible wireless charger receiver
    Before you can use a wireless charger receiver, you need to ensure that it is compatible with your device. Check Pakshwe model of the receiver to make sure that it is suitable for your smartphone.
  • Step 2: Insert the wireless charger receiver
    Insert the wireless charger receiver into your phone's charging port. Make sure that it is securely connected and properly aligned with the charging port.
  • Step 3: Place your phone on the wireless charger
    Place your phone on the wireless charger, making sure that it is centered on the charging pad. The charging pad should be connected to an electrical source and turned on.
  • Step 4: Wait for the charging process to start
    Once your phone is correctly aligned on the charging pad, it should start charging immediately. Check your phone's battery icon or the wireless charger to confirm that the charging process has started.
  • Step 5: Remove your phone from the charging pad
    Once your phone is fully charged, remove it from the charging pad. Make sure that you unplug the charging pad from the electrical source before removing your phone.

In conclusion, using a wireless charger receiver is a simple process that involves connecting the receiver to your phone, placing it on a compatible wireless charging pad, and waiting for it to charge. By following these steps, you can ensure that your smartphone stays fully charged and ready for use.

A Qi receiver is a device that can receive power wirelessly from a Qi transmitter. Qi receivers come in a variety of different types, including micro USB, Lightning, and USB-C. These different types of receivers use different connectors, and may also have different charging speeds and power outputs.
A Qi receiver works by using a Qi coil, which is a special type of antenna that can receive power wirelessly. The Qi coil is placed inside the receiver, and when it comes into contact with the Qi coil in the transmitter, it receives power. The power is then used to charge the device that is connected to the receiver. This process is known as magnetic induction, and it is what allows Qi receivers to charge devices wirelessly.
There are several benefits to using a Qi receiver. First, they are very convenient, as you don’t have to worry about plugging in your device to charge it. Second, they are safer than traditional chargers, as there is no risk of shock or fire from exposed wires. Third, they are more efficient than traditional chargers, as they use less power to charge devices. And finally, they are environmentally friendly, as they don’t require the use of disposable batteries.
Unfortunately, not all Qi receivers are compatible with all Qi transmitters. This is because different versions of the Qi standard are used by different devices. However, most modern receivers and transmitters are compatible with the Qi 1.2 standard. Pakshwe Qi receivers use the Texas Instruments BQ51013B chipset, which is also compatible with the Qi 1.2 standard. The Texas Instruments BQ51013B is a great choice for a Qi receiver, as it's compatible with the most widely used version of the Qi standard. It's also highly efficient and supports a wide range of charging voltages.
Qi receivers have a number of safety features built in to protect both the device being charged and the user. One important safety feature is foreign object detection, which automatically shuts off the charger if something other than a compatible device is placed on it. This helps prevent people from accidentally leaving metal objects on the charger, which could cause a fire. Another safety feature is temperature monitoring, which automatically shuts off the charger if it gets too hot. This helps prevent the charger from overheating and potentially starting a fire.
A: Qi receivers are designed to be highly energy efficient. One way they achieve this is by using power modulation, which allows the charger to automatically adjust the amount of power it provides based on the device’s needs. This ensures that the device is always getting the right amount of power and prevents wasted energy. Another energy-saving feature is wake-up mode, which turns the charger on and off automatically based on whether a device is present. This helps to reduce standby power consumption.
Yes, there are a number of environmental benefits of Qi receivers. First, they help to reduce the amount of e-waste created by disposable batteries. By using a Qi receiver, you can reduce the number of batteries that need to be thrown away and replaced. Second, Qi receivers use less energy than traditional chargers, which helps to reduce your carbon footprint. And finally, Qi receivers can be recycled, which helps to keep electronic waste out of landfills.
The future of Qi receivers is very bright. As more and more devices become compatible with Qi charging, the demand for these receivers will continue to grow. Additionally, new technologies are being developed that will make Qi receivers even more efficient and energy-saving. For example, wireless power transfer through metal objects is currently being researched, which would allow Qi receivers to be even more versatile and convenient. Overall, the future of Qi receivers looks very promising and is sure to bring even more benefits to consumers.

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